Privacy Policy
Last Updated: January 21, 2026
1. Introduction
SUP.PropTools ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property financial tools platform. This policy complies with Singapore's Personal Data Protection Act (PDPA) 2012.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide when using our services:
- Name and email address (when you create an account)
- Financial information entered into calculators (income, debts, property prices)
- Saved calculations and preferences
- Communication preferences and rate alert settings
2.2 Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (pages visited, features used, time spent)
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our calculator tools and services
- To save your calculations and preferences
- To send rate alerts and notifications (with your consent)
- To improve our platform and develop new features
- To analyze usage patterns and optimize user experience
- To comply with legal obligations and prevent fraud
- To communicate with you about updates and important information
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data:
- All data is encrypted in transit using SSL/TLS
- Data at rest is encrypted using industry-standard encryption
- Access to personal data is restricted to authorized personnel only
- Regular security audits and vulnerability assessments
- Data is stored on secure servers in Singapore
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your data only in the following circumstances:
- Service Providers: Third-party services that help us operate our platform (hosting, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through our cookie consent banner and your browser settings. For more details, see our Cookie Policy.
7. Your Rights Under PDPA
Under Singapore's PDPA, you have the following rights:
- Access: Request access to your personal data
- Correction: Request correction of inaccurate data
- Withdrawal: Withdraw consent for data processing
- Deletion: Request deletion of your personal data
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, contact us at privacy@supproptools.com
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Saved calculations are retained while your account is active. You may delete your account and data at any time.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
SUP.PropTools
Email: privacy@supproptools.com
Address: Singapore
Data Protection Officer: dpo@supproptools.com